Hi Nobby,
We just wanted to thank-you all so much for helping with our Mum’s move from Villa Montrose to Amber Valley yesterday.
Thank you so much to you and all your staff for making the move run so smoothly, despite the non-stop rain. Nothing was too much trouble for any of your staff.
A special thank-you to Derek who showed such understanding, compassion and patience to my Mum throughout the day, making sure she always had somewhere to sit, and understanding that the day was an emotional one for her.
Please can you pass on our thanks to all your staff.
Kind regards
Jacquie Saulez, and my sisters Caroline, Jenny and Elaine.
P.S. … and apologies from me for my constant nagging and phone calls making sure that all was on track for the move. We just wanted it perfect for my Mum.